Onsite Customer Resolution Pro - Fast-Paced

AppleOne Employment Services; Renton (WA); On-site; USD 32,000 - 39,000; Part time

Benefits offered by this job

Temp-to-hire

Onsite work

Job summary

AppleOne is seeking a Customer Resolution Specialist for a temp-to-hire role in Renton, WA. You will handle customer inquiries, research account information, document call details, and navigate several software systems while maintaining a positive customer experience.

Ideal candidates communicate clearly, learn systems quickly, stay calm under pressure, and deliver accurate, efficient support in a fast-paced, onsite call center environment.

Qualifications

• Demonstrates strong customer service skills.
• Ability to manage high-volume calls with professionalism.
• Capable of learning multiple systems quickly.
• Accurate data entry and conduct within procedures.
• Strong typing speed and attention to detail.

Responsibilities

• Handle a high volume of inbound/outbound calls professionally.
• Research information and provide accurate answers or solutions.
• Navigate multiple applications while speaking with customers.
• Enter, update, and document customer information efficiently.
• Follow scripts and guidelines to resolve inquiries.
• Escalate complex issues to relevant departments when needed.

Skills

Customer service

Call center

Multi-tasking

Data entry

Typing

CRM software

Job description

AppleOne is seeking a Customer Resolution Specialist for a temp-to-hire role in Renton, WA. You will handle customer inquiries, research account information, document call details, and navigate several software systems while maintaining a positive customer experience.

Ideal candidates communicate clearly, learn systems quickly, stay calm under pressure, and deliver accurate, efficient support in a fast-paced, onsite call center environment.