Onsite Customer & Business Solutions Rep II

Wilbur-Ellis Co.; Woodburn (OR); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

Vacation & holidays

Health benefits

Retirement plans

Dental & Vision

Job summary

Wilbur-Ellis Co. in Woodburn, OR is seeking a Customer Service Representative II to join fully onsite. You will handle electronic order entry, inquiries, pricing support, and inventory coordination.

The role requires at least 2 years of experience, proficiency with Microsoft Office, and a willingness to learn JD Edwards ERP. Training will be provided, and the team emphasizes accuracy, teamwork, and customer satisfaction.

Qualifications

• 2+ years of customer service experience.
• Proficiency with Microsoft Office.
• Willingness to learn JD Edwards ERP.
• Basic math skills (fractions, percentages, ratios).

Responsibilities

• Assist with electronic order entry and processing.
• Respond to customer inquiries in a timely, accurate, and appropriate manner.
• Work closely with Sales and Operations to maintain inventory levels.
• Assist with monthly inventory cycle counts and annual inventory.
• Support the Sales Team with accurate customer pricing and inquiries.

Skills

MS Office

Customer service

Attention to detail

English fluency

Education

High School Diploma

Tools

JD Edwards ERP

Job description

Wilbur-Ellis Co. in Woodburn, OR is seeking a Customer Service Representative II to join fully onsite. You will handle electronic order entry, inquiries, pricing support, and inventory coordination.

The role requires at least 2 years of experience, proficiency with Microsoft Office, and a willingness to learn JD Edwards ERP. Training will be provided, and the team emphasizes accuracy, teamwork, and customer satisfaction.