Onsite CSR — Fast-Paced Order & Shipment Support

Maxi-Cosi; Columbus (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading juvenile product company in Columbus, IN is seeking a Customer Service Representative to join their team. This role requires assisting customers with inquiries, resolving complaints, and ensuring product support. The successful candidate will have strong communication and problem-solving skills, manage multiple tasks, and work in a fast-paced environment. This position is required to work onsite from Monday to Friday and does not support immigration sponsorship.

Qualifications

• Experience in a business environment, preferably with a retail logistics background.
• Excellent oral and communications skills required.
• Ability to work in a fast-paced environment.

Responsibilities

• Monitor incoming orders for accuracy and resolve any issues.
• Answer all questions related to product availability and order status.
• Communicate any shipping delays to customers.
• Perform other duties as assigned.

Skills

Communication Skills

Problem-Solving Skills

Attention to Detail

Ability to Manage Tasks Independently

MS Office Proficiency

Tools

Internet Explorer

Job description

A leading juvenile product company in Columbus, IN is seeking a Customer Service Representative to join their team. This role requires assisting customers with inquiries, resolving complaints, and ensuring product support. The successful candidate will have strong communication and problem-solving skills, manage multiple tasks, and work in a fast-paced environment. This position is required to work onsite from Monday to Friday and does not support immigration sponsorship.