Manufacturing CSR—Orders & Support

American Bath Group; Evansville (IN); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, vision, life, and disability benefits

Long-term opportunity with an established manufacturer

Job summary

A leading manufacturer of bath products is seeking a Customer Service Representative in Evansville. The role involves supporting customers through order processing and inquiries, requiring strong communication skills and attention to detail. Candidates should be comfortable in a fast-paced environment and have a positive attitude. This position offers competitive hourly pay and comprehensive benefits including medical and a 401(k) plan. Ideal for those with customer service experience.

Qualifications

• Experience with customer service preferred, especially in manufacturing or distribution.
• Ability to work independently and as part of a team.
• Comfortable in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via phone and email.
• Enter and manage customer orders accurately.
• Assist with basic issue resolution and return requests.
• Collaborate with internal teams to support a smooth customer experience.

Skills

Strong communication and interpersonal skills

Attention to detail

Basic computer proficiency

Positive attitude and willingness to learn

Tools

Microsoft Word

Excel

Salesforce

Outlook

Microsoft Teams

Job description

A leading manufacturer of bath products is seeking a Customer Service Representative in Evansville. The role involves supporting customers through order processing and inquiries, requiring strong communication skills and attention to detail. Candidates should be comfortable in a fast-paced environment and have a positive attitude. This position offers competitive hourly pay and comprehensive benefits including medical and a 401(k) plan. Ideal for those with customer service experience.