Onsite Concierge Medical Operations Manager — Miami
Private Medical
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Benefits offered by this job
Job summary
Private Medical seeks a Site Operations Manager in our Miami Beach location to drive the day-to-day operations and ensure exceptional patient care. You will lead a team of Patient Care Administrators and collaborate with clinical leadership to uphold our care standards.
The role requires a proactive, results-oriented leader with strong organizational, problem-solving, and communication skills. Experience in healthcare operations and budgets is essential, along with HIPAA and OSHA familiarity.
Qualifications
- 5+ years in healthcare operations leadership.
- Experience managing cross-functional teams and budgets.
- Strong knowledge of OSHA and HIPAA compliance.
Responsibilities
- Oversee daily site operations to support clinical activities and member services.
- Direct supervision of Patient Care Administrators and performance reviews.
- Develop staff schedules, PTO management, and coverage plans.
- Collaborate with Lead Physician and Regional Nurse Manager on clinical alignment.
- Drive member experience and retention through service standards and issue resolution.
- Identify inefficiencies and lead continuous improvement initiatives.
Skills
Education
Tools
Job description
Private Medical seeks a Site Operations Manager in our Miami Beach location to drive the day-to-day operations and ensure exceptional patient care. You will lead a team of Patient Care Administrators and collaborate with clinical leadership to uphold our care standards.
The role requires a proactive, results-oriented leader with strong organizational, problem-solving, and communication skills. Experience in healthcare operations and budgets is essential, along with HIPAA and OSHA familiarity.
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