Healthcare Concierge & Executive Assistant

Private Medical; Miami Beach (FL); In loco; USD 50.000 - 56.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) match

Health benefits

Paid time off

Paid holidays

Descrizione del lavoro

Private Medical, based in California, Florida, and New York, seeks a Patient Care Administrator in Miami Beach to deliver concierge-level services and support for physicians and patients. The role expands beyond a traditional office assistant, focusing on coordination, scheduling, billing, patient communication, and EMR organization.

You will help carry out our mission of coordinated, personalized care, building strong relationships with patients and doctor teams while seeking operational

Competenze

• Bachelor's degree preferred, preferably in a science or medically-related field.
• 1 year of experience required, healthcare experience preferred.
• Advanced computer literacy, primarily with Apple computers, and tech-savvy in a paperless environment (EHR enabled).
• Proven track record of providing extraordinary customer service.
• Excellent critical thinking and communication skills.
• Autonomous, responsible, proactive with executive-level poise.
• Enthusiastic and passionate about our mission.
• Tenacity to follow through and close the loop on responsibilities.
• Excellent verbal and written communication skills.
• Able to multi-task and self-prioritize with high productivity.

Mansioni

• Provide concierge services for patients, including prescriptions, scheduling, follow-ups, and EMR updates.
• Respectful, responsive email and phone communication with patients.
• Warmly greet and assist patients at check-in/out.
• Schedule physician appointments with reminders.
• Coordinate outside consults, tests, and imaging studies.
• Obtain prior authorizations for prescriptions and diagnostics.
• Upload labs and documentation into EMR.
• Answer and triage phone calls.
• Handle additional assigned responsibilities and projects.

Conoscenze

Customer service

Communication

Tech-savvy

Multitasking

Autonomy

Professionalism

Enthusiasm

Follow-through

Verbal communication

Written communication

Formazione

Bachelor's degree preferred

Strumenti

EMR systems

Apple computers

Descrizione del lavoro

Private Medical, based in California, Florida, and New York, seeks a Patient Care Administrator in Miami Beach to deliver concierge-level services and support for physicians and patients. The role expands beyond a traditional office assistant, focusing on coordination, scheduling, billing, patient communication, and EMR organization.

You will help carry out our mission of coordinated, personalized care, building strong relationships with patients and doctor teams while seeking operational