Medical Office Manager: Lead Operations & Patient Care

OnePlus Healthcare; Miami Gardens (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Health insurance

401(k) plan

Job summary

OnePlus Healthcare Group in Miami Gardens, FL is seeking a hands‑on Medical Office Manager to lead daily operations and drive patient access, scheduling, and revenue cycle performance. You will partner with providers and leadership to improve care quality while coaching staff and ensuring excellent patient experiences.

The ideal candidate has strong leadership, operational oversight, and a track record of turning performance data into actionable improvements in a busy outpatient setting.

Qualifications

• At least 3 years of medical practice experience, including 2 years in a supervisory or management role.
• Experience in primary care, managed care, or multispecialty outpatient setting preferred.
• Working knowledge of medical billing, insurance verification, collections, and revenue cycle workflows.
• Familiarity with Medicare Advantage, HEDIS, MRA, and preventive care coordination strongly preferred.
• Experience using electronic health records, practice management systems, and Microsoft Excel.
• Strong communication, organization, problem-solving, and staff coaching skills.
• Associate or bachelor's degree in healthcare administration, business, or related field preferred; equivalent relevant experience considered.
• English/Spanish bilingual proficiency preferred.

Responsibilities

• Oversee scheduling, registration, insurance verification, referrals, medical records, and front‑office workflows.
• Coordinate staffing, coverage, and daily assignments to maintain efficient practice operations.
• Conduct daily huddles and regular team meetings to communicate priorities and address barriers.
• Monitor patient flow, wait times, cancellations, and no‑shows; implement improvements that increase access and completed visits.
• Develop and maintain office procedures that support consistent, efficient service.

Skills

Medical office management

Staff coaching

Billing & revenue cycle

EHRs & practice management

Scheduling & access

Communication

Spanish bilingual (prefered)

Education

Associate or Bachelor's in healthcare administration or business

Tools

Electronic health records

Practice management systems

Microsoft Excel

Job description

OnePlus Healthcare Group in Miami Gardens, FL is seeking a hands‑on Medical Office Manager to lead daily operations and drive patient access, scheduling, and revenue cycle performance. You will partner with providers and leadership to improve care quality while coaching staff and ensuring excellent patient experiences.

The ideal candidate has strong leadership, operational oversight, and a track record of turning performance data into actionable improvements in a busy outpatient setting.