Onsite Clinical Operations Specialist — Patient Care

University of Miami; Miami (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Tuition remission

Job summary

University of Miami in Miami, FL is seeking a full-time Clinical Business Operations Representative 3 to work onsite on the UHealth campus. You will handle front desk duties, manage patient flow, verify demographics and insurance, and support pre- and post-care processes.

You will answer calls, document messages, and coordinate with physicians and staff while maintaining confidentiality and adhering to university policies.

Qualifications

• High school diploma or equivalent.
• Minimum 2 years of relevant experience.
• Experience with data entry and patient information handling.

Responsibilities

• Answers incoming calls, triages questions and directs callers.
• Obtains and reviews patient demographics and insurance information.
• Reviews clinical records for completeness and authorization signatures.
• Greets visitors and directs them to appropriate staff.
• Maintains confidentiality and adheres to policies and procedures.

Skills

Data entry

Communication skills

Attention to detail

Teamwork

Adaptability

Education

High School Diploma or equivalent

Tools

EHR software

Job description

University of Miami in Miami, FL is seeking a full-time Clinical Business Operations Representative 3 to work onsite on the UHealth campus. You will handle front desk duties, manage patient flow, verify demographics and insurance, and support pre- and post-care processes.

You will answer calls, document messages, and coordinate with physicians and staff while maintaining confidentiality and adhering to university policies.