Concierge Medical Assistant — On-Site Clinic (Miami)

Optum; Miami (FL); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase plan

401k contribution

Job summary

Optum On-Site Solutions, part of the Optum family, is seeking a Medical Assistant to join our Miami, FL site. This role supports the first point of contact for patients in a primary care clinic solution for employers.

As part of the Optum Behavioral Care team, you will perform clinical intake, vitals collection, and EMR documentation while assisting with office duties and patient education in a fast‑paced environment.

Qualifications

• Completion of medical assistant training program or 1+ years of medical assistant or phlebotomist experience in urgent care, primary care, or emergency room setting.
• Meet all other state requirements by law, including licenses where applicable.
• Active CPR/BLS certification or ability to obtain within 90 days of hire.

Responsibilities

• Welcomes patient to the worksite clinic and orients them to the services available.
• Manages the patient check‑in and check‑out process.
• Schedule / reschedule onsite clinic appointments.
• Manages clinic calls, emails, and walk‑ins.
• Order clinic supplies.
• Manage clinic flow to ensure patients are seen timely.
• Coordinate distribution of well‑being related communications and marketing at the site.
• Assist in the execution of group event activities at their site in collaboration with Manager.
• Navigate patients to employer benefit programs.
• Complete provider orders per state and provider regulations.
• Perform Clinical Intake with patients including vital signs and history.
• Assist patients as needed with walking, transfer, specimen collection, exam preparation.
• Prioritizes and multi‑tasks to optimize patient flow and the patient experience.
• Complete patient referrals and callbacks with results as needed.
• EMR and paper‑based documentation for all assessments and procedures.

Skills

Communication

Patient care focus

Organizational skills

Team player

Education

Medical assistant training program

1+ years MA or phlebotomist experience

Tools

EMR systems

Job description

Optum On-Site Solutions, part of the Optum family, is seeking a Medical Assistant to join our Miami, FL site. This role supports the first point of contact for patients in a primary care clinic solution for employers.

As part of the Optum Behavioral Care team, you will perform clinical intake, vitals collection, and EMR documentation while assisting with office duties and patient education in a fast‑paced environment.