Onsite Community & Property Manager

RPM Living; Clarksville (AL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Weekly pay

Healthcare coverage

Employee assistance program

Insurance options

401(k) match

Career development

DEIB & ERGs

Paid time off

Job summary

RPM Living is seeking a Community Manager to oversee operations at a multi-family property. You will lead staff, drive leasing performance, manage budgets, and coordinate with maintenance and HR to uphold standards and resident satisfaction.

The role requires strong leadership, excellent communication, and hands-on supervision of onboarding, training, and performance reviews. This on-site position requires flexibility, including some weekend hours, to meet business goals.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 3+ years of multi-family property management experience.
• Strong leadership and communication skills.
• Proficiency with property management software and MS Office.

Responsibilities

• Leads property staff, conducting candidate interviews, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments in accordance with Company policies, values, standards
• Drive team to achieve performance indicators, offering feedback to underperforming associates, and manage disciplinary actions in collaboration with HR
• Conduct ongoing training with office staff, covering leasing paperwork, workplace safety, and other daily operational needs
• Motivate associates through recognition programs, training, and team-building activities to boost morale and enhance productivity
• Assist in budget preparation and ensure adherence to approved budgets
• Complete month-end and year-end financial reporting and provide monthly budget variance reporting within +/- 10% per line item
• Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
• Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards
• Provide excellent customer service while maintaining the highest standards for resident service
• Analyze and interpret market and economic trends and partner with marketing to implement short- and long-range leasing strategies to achieve occupancy and revenue goals
• Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed
• Manage the client/owner relationship by meeting with the owners, conducting property tours, providing updates, and responding to owner requests as needed to maintain a positive working relationship

Skills

Leadership

Team management

Communication

Customer service

Decision making

Education

Bachelor's degree or equivalent

PM Certification (e.g., CAM, CPM) optional

Tools

MS Office Suite

Property management software

Budgeting tools

Job description

RPM Living is seeking a Community Manager to oversee operations at a multi-family property. You will lead staff, drive leasing performance, manage budgets, and coordinate with maintenance and HR to uphold standards and resident satisfaction.

The role requires strong leadership, excellent communication, and hands-on supervision of onboarding, training, and performance reviews. This on-site position requires flexibility, including some weekend hours, to meet business goals.