Onsite Community Leasing Specialist

Asset Living; Columbia (SC); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401K with employer matching

Paid sick days and company holidays

Job summary

Asset Living is seeking a Community Assistant to manage leasing, marketing, and positive resident relations for a property. Regular onsite presence is required to greet prospects, tour, and sign leases while handling follow-up and paperwork.

The role involves maintaining data accuracy, executing marketing plans, addressing resident concerns, and supporting retention programs. Strong knowledge of housing laws and OSHA is expected at onboarding.

Qualifications

• High School Diploma or Equivalent required.
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Property Leasing and Administration
• Regular/daily onsite attendance is required
• Effectively show, lease, and move in prospective residents; greet, qualify, tour community, and sign a lease.
• Conducts all functions necessary to close the sale, including making appointments, generating new leads, conducting tours, maintaining model units, and all necessary follow-up needed.
• Completes all leasing paperwork needed prior to move-in
• Assisting with lease audits, walking units, and turn process.
• Maintain accurate prospect traffic and leasing data, responding to prospect leads within 24 hours.
• Utilize established sales and marketing strategies to increase property traffic, maintain closing ratios, and work to achieve and exceed leasing goals.
• Perform various administrative tasks as needed
• Deal with resident complaints, concerns, and requests to ensure resident satisfaction
• Assist in developing and implementing resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
• Contribute to the general upkeep and cleaning of office, common areas, and model.
• Marketing & Outreach
• Assist in implementing annual marketing plan outreach
• Review and assist in completing market surveys/analysis on a continual basis to generate ideas and formulate plans.
• Maintain thorough product knowledge of the property and competition as well as market conditions; complete weekly market survey report.
• Customer & Resident Relations
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Projects a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that immediate supervisor delegates.

Education

High School Diploma or Equivalent

Job description

Asset Living is seeking a Community Assistant to manage leasing, marketing, and positive resident relations for a property. Regular onsite presence is required to greet prospects, tour, and sign leases while handling follow-up and paperwork.

The role involves maintaining data accuracy, executing marketing plans, addressing resident concerns, and supporting retention programs. Strong knowledge of housing laws and OSHA is expected at onboarding.