Onsite Community Finance & Operations Associate

Greystar Worldwide, LLC; Seattle (WA); On-site; USD 47,000 - 51,000; Full time

Benefits offered by this job

Competitive Medical, Dental, Vision, &

Life Insurance

Paid time off: vacation/sick/holidays

6-Week Sabbatical after 10 years

401(k) with company match

Parental Leave & fertility benefit

Job summary

Greystar Worldwide, LLC in Seattle is seeking an Assistant Community Manager to support financial operations, including rent collection, deposits, reconciliations, and reporting using Yardi/OneSite. You will assist the Community Manager, supervise on-site staff, coordinate maintenance, and help with leasing activities while upholding company policies.

You will work to ensure resident satisfaction and retention, handle inquiries, and participate in managing owner relations and service issues in a

Qualifications

• M.Ed or Bachelor’s degree in Business Management, Communications, or related field preferred.
• 1-3 years minimum of relevant experience in residence life and/or property management.
• Knowledge of equity and inclusion issues and laws impacting higher education and community living.
• Ability to manage everyday residential challenges with problem solving.
• Compassionate and diplomatic with excellent written and verbal communication.
• Detail-oriented and able to work independently or in a team.

Responsibilities

• Collect and post rent, fees and other payments; prepare daily bank deposits.
• Reconcile bank accounts and prepare financial reports; process invoices.
• Review resident files to determine unpaid/late fees and pursue delinquencies.
• Submit vendor invoices for payment and coordinate with vendors and owner.
• Follow eviction procedures per company policy and legal requirements.
• Manage move-outs, deposits, and lease cancellations per procedures.
• Improve resident satisfaction by addressing complaints promptly and effectively.
• Act as on-site supervisor in Community Manager's absence and coordinate maintenance.
• Assist in client/owner relations and provide community performance updates.
• Support leasing and marketing by greeting prospects and guiding applications.

Skills

Communication

Detail-oriented

Problem solving

Team collaboration

Supervisory skills

Education

M.Ed or Bachelor’s degree in Business Management/Communications

Tools

Yardi

OneSite

Entrata

The Housing Director (THD)

PeopleSoft

MaxPanda

Job description

Greystar Worldwide, LLC in Seattle is seeking an Assistant Community Manager to support financial operations, including rent collection, deposits, reconciliations, and reporting using Yardi/OneSite. You will assist the Community Manager, supervise on-site staff, coordinate maintenance, and help with leasing activities while upholding company policies.

You will work to ensure resident satisfaction and retention, handle inquiries, and participate in managing owner relations and service issues in a