Onsite Community & Experience Manager

Jones Lang LaSalle Incorporated; Phoenix, Northern (AZ, KY); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay access

Job summary

Jones Lang LaSalle Incorporated in Phoenix is seeking a Community Manager to elevate the daily workplace experience onsite, transforming the space into a welcoming, productive, and community-focused environment.

As the onsite ambassador for the experience team, you will greet employees and vendors, coordinate events, manage service requests with Facilities and AV/IT, and draft clear workplace communications. Strong communication, organization, and independent work habits are essential.

Qualifications

• 1-2 years in hospitality, community management, employee experience or a customer-facing workplace role.
• Strong written and verbal communication with employees, vendors and partners.
• Able to work independently and take ownership of tasks to resolution.
• Excellent organizational skills with the ability to manage multiple priorities.
• Proficient in Microsoft Office.

Responsibilities

• Serve as the primary contact and hospitality anchor, greeting employees, guests and vendors while addressing needs.
• Conduct routine walkthroughs to ensure workplace readiness across spaces.
• Coordinate onsite community programming, employee engagement events, and logistics from setup to post-event reset.
• Submit, track, and follow up on service requests with Facilities and AV/IT teams.
• Draft and distribute clear workplace communications regarding events and updates.
• Manage site budgets for supplies and small-scale programming with inventory records.

Skills

Hospitality

Community management

Communication

Organization

MS Office proficient

Education

Bachelor's degree in Hospitality, Business, Communications

Tools

Microsoft Office Suite

Google Workspace

Job description

Jones Lang LaSalle Incorporated in Phoenix is seeking a Community Manager to elevate the daily workplace experience onsite, transforming the space into a welcoming, productive, and community-focused environment.

As the onsite ambassador for the experience team, you will greet employees and vendors, coordinate events, manage service requests with Facilities and AV/IT, and draft clear workplace communications. Strong communication, organization, and independent work habits are essential.