Hospitality-Driven Community Manager | Phoenix

Omninet Capital LLC; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Omninet Capital LLC in Phoenix, AZ is seeking an experienced Community Manager for a multifamily property. This highly visible, hands-on role requires a polished leader who can deliver an exceptional resident experience while driving strong operational, leasing, and financial performance.

Lead day-to-day property operations, including resident relations, maintenance, and leasing, while ensuring compliance with Fair Housing regulations and company policies.

Qualifications

• Five or more years of progressive multifamily property-management experience.
• Experience managing a Class A, Class A-, or elevated urban residential community strongly preferred.
• Proven success leading teams and improving occupancy, resident satisfaction, and financial performance.
• Strong financial acumen, including budgeting, forecasting, and variance analysis.
• Hospitality-minded, resident-focused leadership style.
• Excellent communication, judgment, organization, and problem-solving skills.
• Knowledge of Fair Housing and multifamily housing regulations.
• Bachelor's degree preferred; Spanish fluency is a plus.

Responsibilities

• Lead day-to-day property operations, including resident relations, maintenance, vendors, inspections, and property presentation.
• Drive occupancy, renewals, resident retention, and overall revenue performance.
• Monitor traffic, pricing, concessions, conversion rates, delinquency, and competitive market conditions.
• Maintain accurate leases, resident files, rent rolls, notices, and property information in Yardi.
• Develop and manage annual operating and capital budgets.
• Review financial statements, forecasts, accruals, and monthly variances and take corrective action when needed.
• Partner with Property Accounting to ensure accurate reporting, reconciliations, resident ledgers, and operating statements.
• Identify opportunities to increase revenue, control expenses, improve efficiency, and enhance property value.
• Recruit, coach, develop, and lead a high-performing onsite team.
• Set clear expectations and hold employees accountable for service, professionalism, and follow-through.
• Oversee staffing, scheduling, training, performance evaluations, and corrective action.
• Build strong collaboration across leasing, management, maintenance, and vendor teams.

Skills

Leadership

Customer service

Communication

Team management

Budgeting

Education

Bachelor's degree preferred

Tools

Yardi

Microsoft Office

Excel

Job description

Omninet Capital LLC in Phoenix, AZ is seeking an experienced Community Manager for a multifamily property. This highly visible, hands-on role requires a polished leader who can deliver an exceptional resident experience while driving strong operational, leasing, and financial performance.

Lead day-to-day property operations, including resident relations, maintenance, and leasing, while ensuring compliance with Fair Housing regulations and company policies.