Data Center Technician — 24/7 Ops & On-Call Support

Amazon Inc.; Frederick (MD); On-site; USD 80,231,000 - 140,405,000; Full time

Job summary

Amazon Data Services, Inc. is seeking Data Center Technicians to support our customers across AWS data centers, ensuring high availability of servers, storage, networks, power, and cooling systems.

You will join a diverse team of engineers and operations staff, contributing to safety, security, and reliability while upholding AWS standards. Eligible candidates typically have 2+ years of hardware troubleshooting and 1+ year networking experience, the ability to work in a 24/7 environment, and a

Qualifications

• 2+ years of computer hardware troubleshooting and repair.
• 1+ years of computer networking experience.
• High school diploma or equivalent.

Responsibilities

• Perform server rack installations and troubleshoot hardware issues; respond to operational incidents.
• Serve as primary contact for internal/external stakeholders, including engineers and contractors.
• Perform on-call duties and participate in maintenance/change-management activities.
• Contribute to documentation and process improvements based on issue analysis.
• Assist in training and onboarding new team members.

Skills

Hardware troubleshooting

Networking

Customer interaction

Education

High school diploma

Job description

Amazon Data Services, Inc. is seeking Data Center Technicians to support our customers across AWS data centers, ensuring high availability of servers, storage, networks, power, and cooling systems.

You will join a diverse team of engineers and operations staff, contributing to safety, security, and reliability while upholding AWS standards. Eligible candidates typically have 2+ years of hardware troubleshooting and 1+ year networking experience, the ability to work in a 24/7 environment, and a