Onsite Client IT Support Technician

The Villages; Florida; On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical (HSA/FSA)

Dental & Vision

401K/ROTH

PTO & Paid Holidays

Job summary

The Villages is seeking a full-time on-site IT administrator to configure, install, troubleshoot, maintain, and document computer systems for internal and external customers.

Responsibilities include coordinating training, analyzing failures, and managing user accounts. A BA or relevant certification and 2–4 years of related experience are required, with a valid driver's license for company business.

Qualifications

• Bachelor's degree or technical certification; or 2–4 years related experience
• This position requires use of ConnectWise ticketing system for tracking client needs and services
• Must meet The Villages Vehicle Safety Program and bring a valid driver's license

Responsibilities

• Oversee configuration, installation, troubleshooting and maintenance of computer products, equipment, and software
• Coordinate training of facility managers on system aspects
• Identify, analyze, and repair product failures; replace parts as needed
• Knowledge of Active Directory, desktop/server management, printer installation and configuration
• Manage account creation, deletion, and alterations
• Create and set guidelines to perform job functions
• Update knowledge through education and professional networks
• All other duties as assigned

Skills

Active Directory

Desktop & Server Management

Printer installation & deployment

Software deployment & configuration

ConnectWise ticketing

Education

Bachelor's degree or technical certification

2–4 years related experience

Tools

ConnectWise

Job description

The Villages is seeking a full-time on-site IT administrator to configure, install, troubleshoot, maintain, and document computer systems for internal and external customers.

Responsibilities include coordinating training, analyzing failures, and managing user accounts. A BA or relevant certification and 2–4 years of related experience are required, with a valid driver's license for company business.