Onsite Client Growth & Relations Manager

The Adecco Group; Glendale (NY); On-site; USD 65,000 - 118,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k plan

Paid time off

Job summary

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact and oversee programs for key accounts in the United States. You will lead recruitment activities, manage a team, and drive KPI performance while ensuring client satisfaction.

You will build relationships with HR and Operations leaders, present quarterly business reviews, and align delivery with client objectives. A strong background in staffing and service leadership is essential for success.

Qualifications

• High school diploma or equivalent required.
• 5+ years of managerial/supervisory experience in the service provider industry preferred.
• Proven track record in customer satisfaction, expanded responsibilities, and strong client relationships.

Responsibilities

• Serve as the primary client contact for Adecco programs and escalation point for client questions.
• Grow and retain accounts by developing relationships with HR and Operations and presenting business reviews.
• Estimate, price, and sell services including conversions, temporary, and permanent placements.
• Manage recruitment teams to meet daily fulfillment targets and KPIs.
• Maintain knowledge of target industries, clients, and competition and communicate value proposition.
• Ensure client requirements and SLAs are met and reporting is accurate.
• Collaborate with clients to define strategic objectives and hiring needs.

Skills

Client relationships

Team management

KPIs & SLAs

MS Office

Recruiting practices

Communication skills

Organizational skills

Strategic planning

Education

High school diploma or equivalent

Tools

MS Office

Job description

The Adecco Group is seeking an Onsite Manager to serve as the primary client contact and oversee programs for key accounts in the United States. You will lead recruitment activities, manage a team, and drive KPI performance while ensuring client satisfaction.

You will build relationships with HR and Operations leaders, present quarterly business reviews, and align delivery with client objectives. A strong background in staffing and service leadership is essential for success.