Onsite Client Experience Specialist - Flexible Schedule

Jackson Hewitt; Jackson (MS); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Seasonal positions

Job summary

Jackson Hewitt Inc. is seeking a Client Service Associate to serve as the friendly face for clients in our offices, delivering excellent service and essential support. You will engage with clients, confirm appointments, and distribute marketing materials while keeping clients engaged during wait times.

No matter your background, we welcome you to join our in-person team across multiple locations, with flexible seasonal full- and part-time opportunities to fit your schedule.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and be the friendly face for visitors.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Support team with essential client service tasks.

Skills

Excellent communication

Interpersonal skills

Basic computer skills

Troubleshooting

Customer service experience

Sales experience

Job description

Jackson Hewitt Inc. is seeking a Client Service Associate to serve as the friendly face for clients in our offices, delivering excellent service and essential support. You will engage with clients, confirm appointments, and distribute marketing materials while keeping clients engaged during wait times.

No matter your background, we welcome you to join our in-person team across multiple locations, with flexible seasonal full- and part-time opportunities to fit your schedule.