Onsite Career Coach & Case Manager

Career Team; California; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401k with a generous employer match

Medical, dental, and vision insurance

Employee-sponsored HSA on qualifying 1

Disability insurance

Employer-sponsored life insurance

Supplemental insurance

Job summary

Career Team is seeking a Career Advisor to deliver professional career counseling, intensive case management, and follow-up services onsite in California. Work is supervised by the Project Director as part of a broader workforce development effort.

Applicants should bring strong communication skills, Excel/Word proficiency, and a commitment to client confidentiality and program compliance. The role emphasizes intake, eligibility, and data-driven IEP planning to help job seekers achieve

Qualifications

• Bachelor’s degree or higher or an equivalent combination of education and experience.
• 5+ years of experience in operations.
• Strong communication skills and knowledge about community resources.
• Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems.
• Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive.
• Ability to serve as a role model to customers and motivate them towards achieving goals.
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required.
• A Valid Driver’s License.

Responsibilities

• Provide information and case management services to the community
• Complete intake and eligibility determination for the workforce program
• Assess jobseekers’ employment and training needs and abilities through interviewing, testing, and other methods
• Serves as a liaison between workforce development programs and community partners
• Enter data into and otherwise use and process clients through any participant information system as required
• Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
• Counsel clients on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
• Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
• Develop a comprehensive Individual Employment Plan (IEP) for all customers. Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts
• Meet and/or exceed program benchmarks. Participate in all staff-related events as required including but not limited to training, staff meetings, and individual supervision
• Complete all required reports.

Skills

Communication

MS Word

Excel

Case management

Interviewing

Time management

Customer service

Education

Bachelor’s degree or higher

Tools

MS Word

Excel

Database systems

Job description

Career Team is seeking a Career Advisor to deliver professional career counseling, intensive case management, and follow-up services onsite in California. Work is supervised by the Project Director as part of a broader workforce development effort.

Applicants should bring strong communication skills, Excel/Word proficiency, and a commitment to client confidentiality and program compliance. The role emphasizes intake, eligibility, and data-driven IEP planning to help job seekers achieve