Onsite Bilingual Hospital Patient Advocate

Elevate Patient Financial Solutions®; Miami (FL); Vor Ort; USD 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical, Dental & Vision Insurance

401K (100% match for the first 3% & 50

50% match for the next 2%

15 days PTO

7 paid Holidays

2 Floating holidays

1 Elevate Day (floating holiday)

Pet Insurance

Employee referral bonus program

Teamwork: We believe in teamwork and,,

Zusammenfassung

Elevate Patient Financial Solutions is seeking a Hospital Based Bilingual Patient Advocate in Miami, FL. This full-time, onsite role places you at patients’ bedsides to guide uninsured individuals through Medicaid and financial assistance programs, in English and Spanish.

You will evaluate eligibility, complete applications, document in MPower, and liaise with hospital staff and government agencies. A fast-paced environment requires empathy, accuracy, and strong multitasking.

Qualifikationen

• High School Diploma or GED preferred, except when required by our client.
• Prior hospital experience preferred
• Adaptability with constantly changing processes, computer systems and government programs
• Professional experience working with state and federal programs
• Effective communication in English and Spanish
• Ability to multitask to meet performance metrics in a fast-paced environment

Aufgaben

• Screen uninsured hospital patients at bedside to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance.
• Complete the appropriate applications and following through until approved.
• Detailed, accurate and timely documentation in both MPower and the hospital systems on all cases worked.
• Provide exceptional customer service at all times.
• Collaborate with hospital staff, case managers, social workers and financial counselors.
• Maintain structured and timely contact with applicants and government agencies by phone where possible.

Kenntnisse

Bilingual English/Spanish

Customer service

Multitasking

Communication skills

Critical thinking

Ausbildung

High School Diploma or GED

Tools

MPower

Microsoft Excel

Microsoft Outlook

Jobbeschreibung

Elevate Patient Financial Solutions is seeking a Hospital Based Bilingual Patient Advocate in Miami, FL. This full-time, onsite role places you at patients’ bedsides to guide uninsured individuals through Medicaid and financial assistance programs, in English and Spanish.

You will evaluate eligibility, complete applications, document in MPower, and liaise with hospital staff and government agencies. A fast-paced environment requires empathy, accuracy, and strong multitasking.