Bilingual Hospital Care Advocate (Bedside Support)

Elevate Patient Financial Solutions®; Melbourne (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401K with employer match

15 days PTO

7 paid Holidays

2 Floating holidays

Elevate Day (floating holiday)

Pet Insurance

Employee referral bonus program

Teamwork and supportive culture

Career growth opportunities

Job summary

Elevate Patient Financial Solutions is seeking a Hospital Based, Bilingual Patient Advocate in Melbourne, FL. This full-time, onsite role requires English/Spanish fluency and empathy to guide uninsured patients through Medicaid and other financial assistance programs at the bedside.

You'll work 8:00 AM–5:00 PM, Tuesday–Saturday, in a hospital setting, delivering personalized support, completing applications, and collaborating with hospital staff and government agencies to secure benefits for

Qualifications

• Bilingual English and Spanish required for patient interactions.
• Experience with hospital or healthcare programs preferred.
• Strong communication, empathy, and documentation skills.
• Ability to navigate government programs and help patients enroll.

Responsibilities

• Screen uninsured hospital patients and assess eligibility for Medicaid and other programs.
• Complete applications and follow through to approval.
• Document cases in MPower and hospital systems accurately and timely.
• Provide exceptional customer service and patient support at bedside or in clinics.
• Coordinate with hospital staff and government agencies to ensure access to benefits.
• Attend required trainings and maintain regular attendance.

Skills

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

MPower

Job description

Elevate Patient Financial Solutions is seeking a Hospital Based, Bilingual Patient Advocate in Melbourne, FL. This full-time, onsite role requires English/Spanish fluency and empathy to guide uninsured patients through Medicaid and other financial assistance programs at the bedside.

You'll work 8:00 AM–5:00 PM, Tuesday–Saturday, in a hospital setting, delivering personalized support, completing applications, and collaborating with hospital staff and government agencies to secure benefits for