Onsite B2B Collections Specialist – Skip Tracing

TSI - Transworld Systems Inc.; Mason (OH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Paid training

Team environment

Growth opportunities

Bonus potential

Benefits package: medical, dental, and

401k with employer match

Paid time off

Paid holidays

Job summary

TSI - Transworld Systems Inc. is hiring an Onsite Collections Representative for our Mason, OH office. The role focuses on outbound calls and inbound inquiries to secure payments on past-due accounts.

Training is provided and growth opportunities exist within a team-oriented environment. The ideal candidate has 3+ years of B2B collections experience, skip tracing skills, FDCPA knowledge, and excellent phone etiquette.

Qualifications

• 3+ years of B2B collections experience
• Skip tracing experience required
• FDCPA knowledge is required
• High School diploma or equivalent required
• Professional phone etiquette and strong negotiating skills
• Positive attitude and strong customer service aptitude
• Ability to problem solve and multitask
• Willingness to maintain confidentiality
• Ability to exchange accurate information over the phone

Responsibilities

• Outbound calling and handling incoming calls regarding past due accounts.
• Secure payments on accounts that are past due.
• Maintain accurate notes in the system and follow up as needed

Skills

Collections experience

Skip tracing

FDCPA knowledge

Phone etiquette

Negotiation skills

Customer service

Multitasking

Confidentiality

Phone information accuracy

Education

High School diploma or GED

Job description

TSI - Transworld Systems Inc. is hiring an Onsite Collections Representative for our Mason, OH office. The role focuses on outbound calls and inbound inquiries to secure payments on past-due accounts.

Training is provided and growth opportunities exist within a team-oriented environment. The ideal candidate has 3+ years of B2B collections experience, skip tracing skills, FDCPA knowledge, and excellent phone etiquette.