Onsite Collections Specialist — Paid Training & Benefits

Transworld Systems Inc.; Phoenix (AZ); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid training

Team environment

Growth opportunities

Bonus potential

Benefits package

Job summary

Transworld Systems Inc. in Phoenix, AZ is seeking an Onsite Collections Representative to join our customer-service team. You will handle both outbound and inbound calls to past-due accounts and secure payments on overdue balances.

The role requires 3+ years of B2B collections experience, FDCPA knowledge, and professional phone etiquette with strong negotiating and confidentiality. Paid training is provided and the production schedule follows a rotating 8:00–17:00 pattern after nesting.

Qualifications

• High School diploma or equivalent.
• 3+ years of B2B collections experience.
• FDCPA knowledge.
• Professional phone etiquette and solid negotiating skills.

Responsibilities

• Outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

Skills

Customer service aptitude

Negotiation skills

Phone etiquette

Problem solving

Multitasking

Confidentiality

Education

High School diploma or equivalent

Job description

Transworld Systems Inc. in Phoenix, AZ is seeking an Onsite Collections Representative to join our customer-service team. You will handle both outbound and inbound calls to past-due accounts and secure payments on overdue balances.

The role requires 3+ years of B2B collections experience, FDCPA knowledge, and professional phone etiquette with strong negotiating and confidentiality. Paid training is provided and the production schedule follows a rotating 8:00–17:00 pattern after nesting.