Commercial Collections Representative - Onsite

Transworld Systems Inc.; Mason (OH); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Team environment

Growth opportunity

Bonus opportunity

Benefits package

Job summary

Transworld Systems Inc. in Mason, OH is seeking an Onsite Collections Representative to handle past-due accounts via outbound and inbound calls, securing payments while maintaining FDCPA compliance.

The role requires 3+ years of B2B collections and skip tracing, a high school diploma, professional phone etiquette, and strong negotiation skills; training is provided. This onsite position offers a team-focused environment, growth opportunities, a generous bonus program, and a comprehensive

Qualifications

• High School diploma or equivalent.
• 3+ years of B2B collections experience.
• FDCPA knowledge.
• Professional phone etiquette and strong negotiating skills.

Responsibilities

• Outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

Skills

Phone etiquette

Negotiation

Skip tracing

Collections experience

Customer service

Education

High School Diploma

Job description

Job Details

Build Your Future! Come join our thriving team as a Onsite Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI?

• Paid training
• Team-oriented work environment
• Growth opportunity
• Generous bonus opportunity
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!

Work Location: This is an onsite position at our office located at 5300 Kings Island Suite 103 Mason, OH 45090.

Compensation: $15 per hour and up based on experience.

Training Schedule: 2 Weeks Training/4 Weeks Nesting Monday-Friday 8A-5P.

Production Schedule: After training and nesting - the production schedule is 9am-6pm Monday- Friday.

Qualified candidates must have 3 years of previous collections & skip tracing experience.

Responsibilities

At our contact centers, Collection Representatives are responsible for outbound calling as well as accepting incoming calls regarding past due accounts and securing payments on accounts that are past due.

Qualifications

• High School diploma or equivalent
• 3 plus years of B2B collections experience
• Previous skip tracing experience
• FDCPA knowledge
• Professional phone etiquette and solid negotiating skills
• Positive attitude and strong customer service aptitude
• Ability to problem solve and multitask
• Willingness to maintain confidentiality
• Ability to exchange accurate information effectively over the phone

This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.

We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.