Onsite B2B Collections Specialist | Paid Training + Bonuses

TSI - Transworld Systems Inc.; Phoenix (AZ); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid training

Team-oriented work environment

Growth opportunity

Bonus opportunity

Benefits package including medical,  d

Job summary

TSI - Transworld Systems Inc. onsite position in Phoenix requires a results-driven Collections Representative. You will handle outbound calls and inbound inquiries about past due accounts, securing payments while upholding professional customer service standards.

Role emphasizes training, confidentiality, and adherence to FDCPA guidelines, with a focus on delivering accurate information and effective negotiations in a fast-paced environment.

Qualifications

• High School diploma or equivalent is required.
• 3+ years of B2B collections experience.
• FDCPA knowledge preferred.
• Professional phone etiquette and negotiation skills are essential.
• Ability to handle confidential information and multitask effectively.

Responsibilities

• Outbound calling to past due accounts and securing payments.
• Handle incoming calls related to past due accounts.
• Maintain accurate records and follow compliance guidelines.

Skills

Phone etiquette

Negotiation

Customer service

Problem solving

Multitasking

Confidentiality

Education

High School diploma or equivalent

Tools

Skip tracing tools

Job description

TSI - Transworld Systems Inc. onsite position in Phoenix requires a results-driven Collections Representative. You will handle outbound calls and inbound inquiries about past due accounts, securing payments while upholding professional customer service standards.

Role emphasizes training, confidentiality, and adherence to FDCPA guidelines, with a focus on delivering accurate information and effective negotiations in a fast-paced environment.