Onsite AV Technician – Hospitality Events

Encore; Greenville (SC); On-site; USD 18,000 - 25,000; Full time

Job summary

Encore is seeking a Technician to install and operate basic audiovisual systems in a hospitality setting, working under the Operations Manager. You will ensure flawless events and top-notch guest satisfaction by handling setup, on-site operation, and post-event wrap-up with accuracy and care.

Key duties include troubleshooting equipment and software, coordinating with clients and vendors, and processing orders in Navigator.

Qualifications

• High School Diploma required; Associate's degree preferred.
• 1 year customer service or hospitality experience preferred.
• 1 year audio-visual experience or equivalent in educational environment preferred.
• Valid driver's license may be required for team members operating Company vehicles.
• Must be able to lift 50 lbs.

Responsibilities

• Set up, operate, and break down basic audiovisual equipment as listed in qualifications.
• Exceed the expectations and needs of internal and external customers.
• Troubleshoot and resolve basic equipment and software issues.
• Complete order entries in Navigator; interact with other staff and vendors for equipment.
• Coordinate with clients to finalize invoices.

Skills

Hospitality

Ownership

Instills Trust

Safety Conscious

Action Oriented

Tech Savvy

Communicates Effectively

Education

High School Diploma

Associate's degree

Tools

Navigator

Job description

Encore is seeking a Technician to install and operate basic audiovisual systems in a hospitality setting, working under the Operations Manager. You will ensure flawless events and top-notch guest satisfaction by handling setup, on-site operation, and post-event wrap-up with accuracy and care.

Key duties include troubleshooting equipment and software, coordinating with clients and vendors, and processing orders in Navigator.