Onsite Admin & CRM Specialist (Ontario)

Aston Carter; California (MO); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

PTO

Job summary

Aston Carter in Ontario, CA is seeking an Administrative Assistant to provide administrative and customer support by processing inbound orders, maintaining documentation, and managing multiple customer accounts.

The role emphasizes accurate data entry, CRM management, and clear communication with customers and internal teams to ensure timely order handling. This contract-to-hire, fully onsite position offers hourly pay of $21.00–$22.00 and benefits eligibility according to company policy.

Qualifications

• High school diploma or equivalent.
• 1+ year of Administrative Assistant or similar role.
• Experience in fast-paced environments.
• Background in customer service and clerical work.
• Familiarity with CRM systems and online order entry platforms.
• Ability to adapt to changing priorities and support multiple CX functions.

Responsibilities

• Process inbound customer orders promptly and accurately, ensuring all required information is captured.
• Communicate order status and updates to customers clearly and timely.
• Review order accuracy and verify documentation are complete.
• Enter orders from fax, email, voicemail, and online systems into platforms.
• Maintain professional relationships with customers for long-term satisfaction.
• Manage multiple customer accounts with consistent, reliable support.
• Perform accurate data entry and maintain up-to-date CRM records.
• Prepare and organize reports and documentation with attention to detail.
• Coordinate with Transportation, Purchasing, Finance, and Warehouse teams.
• Demonstrate problem-solving and prioritization in handling requests.

Skills

Excellent verbal and written comms

Organizational skills

Attention to detail

MS Office proficiency

Accurate data entry

Time management

Problem solving

Education

High school diploma or equivalent

Tools

CRM systems

Online order entry platforms

Microsoft Office (Word, Excel, Outlook)

Job description

Aston Carter in Ontario, CA is seeking an Administrative Assistant to provide administrative and customer support by processing inbound orders, maintaining documentation, and managing multiple customer accounts.

The role emphasizes accurate data entry, CRM management, and clear communication with customers and internal teams to ensure timely order handling. This contract-to-hire, fully onsite position offers hourly pay of $21.00–$22.00 and benefits eligibility according to company policy.