Detail-Oriented Office & Customer Support Specialist

Talentify; Pomona (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

Health Spending Account (HSA)

Transportation benefits

PTO / Vacation

Job summary

Aston Carter is hiring an Administrative Support and Customer Service Specialist on-site in Pomona, CA. You will handle data entry from manifests, manage documents, support dispatch and transportation tasks, and assist internal teams with invoicing and communications.

The role requires 1–2 years in an office setting, strong Excel/Office skills, and excellent communication. This is a contract-to-hire, full-time position with comprehensive benefits.

Qualifications

• 1–2 years of experience in an office environment.
• Experience using Excel or Microsoft Office.
• Strong data entry accuracy and attention to detail.
• Customer interaction experience is preferred.

Responsibilities

• Enter data from manifests into systems accurately.
• Scan, upload and report documents.
• Create and update Word/Excel files for daily operations.
• Perform general office duties including shipping documents and filing.
• Answer phones, greet visitors, and direct inquiries to the right team.
• Support dispatch/transport activities and vendor communication.
• Prepare, mail and ship packages via USPS/UPS/FedEx.
• Assist Sales and Field Technical Services with paperwork and invoicing.
• Coordinate with team using Microsoft Teams.

Skills

Data entry

Customer service

Communication

Attention to detail

Dispatch exposure

Microsoft Office

Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Education

High school diploma or equivalent

Tools

Microsoft Office

Excel

Word

Outlook

Teams

Job description

Aston Carter is hiring an Administrative Support and Customer Service Specialist on-site in Pomona, CA. You will handle data entry from manifests, manage documents, support dispatch and transportation tasks, and assist internal teams with invoicing and communications.

The role requires 1–2 years in an office setting, strong Excel/Office skills, and excellent communication. This is a contract-to-hire, full-time position with comprehensive benefits.