Data Entry & Customer Support Specialist

Talentify; Carlsbad (CA); On-site; USD 30,000 - 33,000; Full time

Job summary

Aston Carter is hiring a Data Entry Clerk for a contract-to-hire role based in Carlsbad, CA. The position combines high-volume data entry, email-based customer support, and administrative duties, requiring keen attention to detail and strong organization.

The ideal candidate will demonstrate accurate data handling, proficiency with Microsoft Office, and experience with ERP systems, delivering professional communication and reliable attendance in a fast-paced environment.

Qualifications

• Prior data entry experience with high typing speed and accuracy.
• Customer service or support experience, preferably in a fast-paced environment.
• Proficiency with Microsoft Excel, Word, and other Office applications.
• Experience using ERP systems or similar business software.
• Strong written communication and organizational skills.
• Reliable attendance and ability to multitask.

Responsibilities

• Accurately enter and maintain high volumes of alphanumeric data.
• Manage a shared customer service inbox with timely responses.
• Prioritize and organize requests from multiple customers.
• Update and maintain records using Microsoft Office and internal systems.
• Enter, update, and retrieve information within an ERP system.
• Provide customer support via email and inbound phone calls.
• Resolve inquiries with a solution-oriented approach.
• Follow procedures and learn new workflows quickly.
• Assist with administrative duties and office support.
• Collaborate with team members to ensure efficient operations.
• Maintain data integrity across systems and communications.

Skills

Data entry speed and accuracy

Customer service experience

Microsoft Excel

Microsoft Word

ERP systems experience

Tools

Microsoft Excel

Microsoft Word

ERP systems

CRM software

Job description

Aston Carter is hiring a Data Entry Clerk for a contract-to-hire role based in Carlsbad, CA. The position combines high-volume data entry, email-based customer support, and administrative duties, requiring keen attention to detail and strong organization.

The ideal candidate will demonstrate accurate data handling, proficiency with Microsoft Office, and experience with ERP systems, delivering professional communication and reliable attendance in a fast-paced environment.