Customer Success & Fulfillment Specialist

Talentify; Lodi (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) plan

Life Insurance

PTO / Paid time off

Job summary

Aston Carter is recruiting for a Contract-to-Hire Order Administrator in Lodi, CA, working full-time in a traditional manufacturing environment. The role focuses on quote preparation, customer communication, and precise order entry, with close cooperation across production, purchasing, engineering, and accounting teams. The position operates Monday–Friday from 7:00 a.m.

to 4:30 p.m. and requires high attention to detail, ERP familiarity, and strong customer-service skills.

Qualifications

• Proficient in Excel and Office applications.
• Able to enter data accurately and process orders quickly.
• Strong attention to detail and organizational skills.
• Capable of multitasking across multiple orders and deadlines.

Responsibilities

• Develop a strong working rapport with a national customer base and serve as a reliable point of contact.
• Review requests and prepare accurate quotes matching customer requirements.
• Enter customer orders accurately and coordinate shipping to meet timelines.
• Monitor backlog and ensure order dates are up to date; support price maintenance by product group.
• Collaborate with production, manufacturing, purchasing, engineering, and accounting through the quote and order process.
• Handle customer inquiries and resolve issues promptly; maintain positive cross-department relationships.

Skills

Excel & Office

Data entry

Attention to detail

Multitasking

Communication

Phone etiquette

Basic math

Blueprint reading

Mechanical aptitude

Product knowledge

Reliability & attitude

Education

High school diploma or equivalent

College degree or coursework a plus

Tools

ERP systems

RF scanners

Office software

Job description

Aston Carter is recruiting for a Contract-to-Hire Order Administrator in Lodi, CA, working full-time in a traditional manufacturing environment. The role focuses on quote preparation, customer communication, and precise order entry, with close cooperation across production, purchasing, engineering, and accounting teams. The position operates Monday–Friday from 7:00 a.m.

to 4:30 p.m. and requires high attention to detail, ERP familiarity, and strong customer-service skills.