Onsite AD & Exchange IT Support Specialist

Global Communications Services; Alexandria (VA); On-site; USD 60,000 - 95,000; Full time

Job summary

Global Communications Services is seeking an experienced Active Directory and Exchange IT Support specialist to join our information technology team. This full-time role focuses on second-tier support, on-site operations, and applying Microsoft technologies to a defined business segment.

You will monitor AD and Exchange systems, assist with monthly server maintenance, research and document updates, resolve escalated helpdesk tickets, and participate in after-hours support as needed.

Qualifications

• 3yrs experience in Windows 2012/2016 AD administration.
• 3yrs supporting Exchange 2010/2013 in Enterprise env.
• Experience working in an Enterprise level environment.
• Experience working on Federal Government projects preferred.
• Experience supporting mobile technology.
• PowerShell experience required.
• Call Center/Helpdesk experience preferred.

Responsibilities

• Onsite full-time support for AD and Exchange production systems.
• Provide second-tier operations support and troubleshoot escalated issues.
• Research, test, document, and implement Microsoft Windows related software/hardware updates.
• Monitor Active Directory and Exchange related software/hardware and perform monthly server maintenance.
• Assist with after-hours support as needed.

Skills

Team player

Troubleshooting

Communication

Education

Some College Coursework Completed

Tools

Active Directory

Exchange Server

Windows Server

PowerShell

Job description

Global Communications Services is seeking an experienced Active Directory and Exchange IT Support specialist to join our information technology team. This full-time role focuses on second-tier support, on-site operations, and applying Microsoft technologies to a defined business segment.

You will monitor AD and Exchange systems, assist with monthly server maintenance, research and document updates, resolve escalated helpdesk tickets, and participate in after-hours support as needed.