IT Support Specialist - Windows, AD & Hyper-V Pro

C Global Inc; Nokomis (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

C Global Inc is seeking an IT Support Specialist with an active CompTIA A+ certification and proven experience in a corporate Microsoft 365 / Active Directory environment to support our organization's technology infrastructure and ensure seamless operation of all IT systems.

This role involves providing technical support, troubleshooting software and hardware issues, and assisting with network management, with strong communication and customer service skills.

Qualifications

• Active CompTIA A+ Certification (no exceptions).
• Prior experience in a corporate Microsoft environment (not retail).
• Active Directory experience (10 years) is required.

Responsibilities

• Provide technical support for hardware, software, and network issues across the organization.
• Troubleshoot software problems related to Microsoft Office.
• Manage computer systems including Windows, and Windows Server environments.
• Assist with computer hardware setup, maintenance, and upgrades.
• Support network administration tasks including LAN, DNS, VPNs, firewalls, WAPs, MDM and Active Directory management.
• Knowledge of Microsoft HYPER-V is required.
• Support mobile devices and ensure security protocols are followed for all endpoints.
• Assist in help desk operations by responding to user inquiries promptly and professionally.

Skills

IT support

Troubleshooting

LAN/WAN

Network protocols

Communication

Analytical

Windows admin

Hyper-V

Tools

Microsoft Office Suite

Windows OS

Windows Server

Active Directory

VM management

Job description

C Global Inc is seeking an IT Support Specialist with an active CompTIA A+ certification and proven experience in a corporate Microsoft 365 / Active Directory environment to support our organization's technology infrastructure and ensure seamless operation of all IT systems.

This role involves providing technical support, troubleshooting software and hardware issues, and assisting with network management, with strong communication and customer service skills.