Online Grocery Pick-Up Clerk

Kroger in; Warsaw (IN); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a leading grocery store as an Online Grocery Pick-Up Clerk. You'll be responsible for selecting and assembling online grocery orders, ensuring quality and customer satisfaction. Enjoy flexible scheduling, comprehensive benefits, and opportunities for growth within a supportive team environment.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Associate Discounts

Qualifications

• Ability to work in a fast-paced environment.
• Experience in customer service and managing conflicts.

Responsibilities

• Select and gather products for online orders efficiently.
• Process payments and deliver orders to customers' cars.
• Ensure order accuracy and provide excellent customer service.

Skills

Customer Service

Conflict Management

Integrity

Tools

POS Systems

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival for pickup. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

Here, people matter. That's why we strive to provide the ingredients for success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today and join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• A wide range of healthcare coverage—medical, dental, vision, and prescriptions—via company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, holiday, and sick pay based on eligibility and tenure.
• Emotional and financial support through free counseling and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

In-Store Grocery Shopper initiates and completes selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and delivers orders to customers' cars. They scan and bag items, follow all bagging standards, and communicate substitutions or issues to customers at pick-up.

Responsibilities include meeting customer expectations for ease of shopping, variety, freshness, and cleanliness; adhering to laws and food safety procedures; storing products in optimal conditions; ensuring order accuracy; and providing excellent customer service. The role involves using POS systems, managing substitutions, maintaining cleanliness, reporting discrepancies, inspecting equipment, and supporting new team members.

The ideal candidate can work in a fast-paced environment, manage conflicts cooperatively, act with honesty and integrity, follow directions, and support customers with special needs. Reasonable accommodations will be provided to perform essential functions.