Online Grocery Pick-Up Clerk

Kroger in; Keller (TX); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading grocery retailer is looking for an Online Grocery Pick-Up Clerk. In this role, you will efficiently select and gather products for online orders while providing exceptional customer service. With a focus on teamwork and integrity, you will help to create a positive shopping experience and maintain the quality of service Kroger is known for.

Benefits

Extensive healthcare options

Flexible scheduling with paid time off

Free counseling and financial coaching

Associate discounts

Tuition reimbursement

Opportunities for growth

Qualifications

• Must perform essential functions with or without reasonable accommodations.
• Experience working cooperatively in a fast-paced environment.
• Ability to manage conflicts professionally.

Responsibilities

• Select and gather products for customers' online orders efficiently.
• Assemble orders, process coupons and payments, and load orders into customers' cars.
• Maintain cleanliness and organization in staging areas, and report discrepancies.

Skills

Customer Service

Teamwork

Attention to Detail

Communication

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience to encourage repeat online shopping. Uphold the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we are committed to bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate tirelessly to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

We value people. That's why we strive to provide the ingredients for your success at work and in life. We support your growth and development, helping you feed your potential. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Join our Kroger family today!

What you'll receive from us:

Our comprehensive benefits support your well-being, including:

• Extensive healthcare options, including medical, dental, vision, and prescriptions, through company or union plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Support services such as free counseling and confidential financial coaching through our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

For more details, visit our Benefits Page.

As an In-Store Grocery Shopper, you will initiate and complete the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and loads orders into customers' cars. You will scan and bag items following standards, communicate substitutions or issues to customers, and ensure order accuracy and quality. Maintain cleanliness and organization in staging areas, report discrepancies, and assist in training new team members. You must work cooperatively in a fast-paced environment, manage conflicts professionally, and act with integrity. Supporting customers, including minors, individuals with special needs, and older adults, is essential. You must be able to perform all essential functions with or without reasonable accommodations.