Online Grocery Pick-Up Clerk

Kroger in; Huntsville (AL); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading grocery store is seeking an Online Grocery Pick-Up Clerk in Huntsville, Alabama. The role involves efficiently selecting and assembling customer orders, delivering great service, and maintaining product quality. Join a team committed to customer satisfaction and personal growth with comprehensive benefits and training opportunities.

Benefits

Healthcare coverage: medical, dental, vision

Flexible scheduling with paid time off

Tuition reimbursement up to $21,000

Associate discounts on food and travel

Emotional and financial support programs

Qualifications

• Ability to provide excellent customer service.
• Focus on quality and freshness during order selection.
• Experience with point of sale (POS) systems preferred.

Responsibilities

• Select and gather products for customers' online orders.
• Assemble orders and deliver them into customers' cars.
• Process payments and manage order accuracy.

Skills

Customer Service

Attention to Detail

Time Management

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, focusing on freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati, we have grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We continuously innovate to create exceptional experiences for our customers, communities, and colleagues, with food at the center.

Here, people matter. We aim to provide the ingredients you need for success at work and in life. We support your growth with value and care, helping you feed your future. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career paths.

For more details, please visit our Benefits Page.

Job Responsibilities:

• Initiate and complete selection of customers' online orders.
• Assemble orders, process coupons and payments, and deliver/load orders into customers' cars.
• Follow all bagging standards while scanning and bagging orders.
• Communicate substitutions or exceptions to customers during pick-up.
• Ensure quality, freshness, and proper storage of all items.
• Respond professionally to customer calls and inquiries.
• Verify order accuracy and load orders into customers' vehicles.
• Provide excellent customer service to promote repeat business.
• Process transactions via POS system and manage out-of-stock substitutions.
• Maintain cleanliness and organization of staging areas and equipment.
• Report discrepancies and equipment issues to management.
• Assist in training new team members and adhere to safety and food handling regulations.
• Meet productivity standards and work cooperatively in a fast-paced environment.
• Manage conflicts professionally and act with honesty and integrity.
• Support customers with special needs, minors, and older adults.

Note: This job is active and accepting applications.