Online Grocery Pick-Up Clerk

Kroger in; Hilliard (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to manage online order selections, ensuring customer satisfaction through service excellence. You will assemble orders, handle payment processing, and load groceries into customers' vehicles. This role emphasizes teamwork and quality, with opportunities for personal growth.

Benefits

Healthcare coverage including medical, dental, and vision

Flexible scheduling with paid time off

Emotional and financial counseling services

Employee discounts on various purchases

Tuition reimbursement up to $21,000

Opportunities for industry-leading training

Qualifications

• Positive customer service attitude.
• Ability to work efficiently in a team.
• Willingness to train new team members.

Responsibilities

• Select and gather products for online orders ensuring quality.
• Process payments and load orders into customers' vehicles.
• Communicate substitutions or issues and maintain order accuracy.

Skills

Customer Service

Attention to Detail

Team Collaboration

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars during pick-up. Provide a positive customer service experience to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the center.

At our company, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're looking for a part-time role or a new career, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more benefits information, visit our Benefits Page.

In-Store Grocery Shoppers initiate and complete selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and loads orders into customers' cars. They also scan and bag items according to standards, communicate substitutions or issues, and ensure order accuracy and quality. The role involves following safety procedures, maintaining cleanliness, and adhering to policies for substitutions and discrepancies. The team supports a positive shopping experience and collaborates effectively in a fast-paced environment. Responsibilities also include training new team members, managing conflicts professionally, and acting with honesty and integrity. Reasonable accommodations are available to perform essential job functions.