Online Grocery Pick-Up Clerk

Kroger in; Hendersonville (TN); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading grocery store as an Online Grocery Pick-Up Clerk, where you will select and assemble online orders with a focus on quality and customer service. This role offers a dynamic work environment, supports your growth, and provides comprehensive benefits including healthcare and tuition reimbursement.

Benefits

Extensive healthcare coverage

Flexible scheduling

$21,000 tuition reimbursement

Employee discounts

Training and growth opportunities

Qualifications

• Ability to ensure customer satisfaction and handle special needs.
• Experience in a fast-paced environment is beneficial.
• Commitment to company values like honesty and integrity.

Responsibilities

• Select and gather products for online orders.
• Assemble orders and provide customer service.
• Adhere to safety and legal guidelines.

Skills

Customer service

Attention to detail

Time management

Communication

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago as a small Cincinnati grocery store, we have grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

At our company, people matter. We strive to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career, we offer a fresh opportunity. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Extensive healthcare coverage—medical, dental, vision, and prescriptions—via company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support through free counseling and confidential financial tools and coaching.
• Associate discounts on a variety of products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career paths.

For more details, visit our Benefits Page.

In-Store Grocery Shopper initiates and completes the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes coupons and payments, and delivers and loads orders into customers' cars. The role involves scanning and bagging orders, communicating substitutions or exceptions, and ensuring order accuracy and quality.

The associate should adhere to all safety, food safety, and legal guidelines, maintain cleanliness, and ensure proper storage of products. Communication with customers should be professional and timely. The role requires managing high-paced environments, resolving conflicts cooperatively, and acting with honesty and integrity. Support for customers with special needs, minors, and older adults is essential. The position requires the ability to perform essential job functions with or without reasonable accommodation.