Online Grocery Pick-Up Clerk

Kroger in; La Vergne (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading grocery retailer is seeking an Online Grocery Pick-Up Clerk to assist customers with online orders and ensure product quality while providing excellent service. This role offers flexible scheduling, comprehensive benefits, and significant growth potential in a supportive environment.

Benefits

Healthcare, dental, vision, and prescriptions

Flexible scheduling

Tuition reimbursement up to $21,000

Associate discounts

Free counseling and financial tools

Significant growth potential

Qualifications

• Ability to manage conflicts calmly.
• Work in a fast-paced environment.
• Support for diverse customers.

Responsibilities

• Select and gather products for orders efficiently.
• Process coupons and payments.
• Communicate any order issues to customers.

Skills

Customer Service

Attention to Detail

Time Management

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars during pick-up. Provide excellent customer service to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As "America's grocer," we pride ourselves on bringing diverse teams together with a shared passion for food and people, all with the purpose: To Feed the Human Spirit. We innovate tirelessly to create memorable experiences for our customers, communities, and colleagues, with food at the heart of it all.

At our core, people matter. We strive to provide the ingredients for your success at work and in life, supporting your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we offer a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive benefits supporting your well-being, including healthcare, dental, vision, and prescriptions through company or union plans.
• Flexible scheduling in full- and part-time roles with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools with Goldman Sachs Ayco.
• Associate discounts on a variety of products including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Significant growth potential through industry-leading training and diverse career pathways.

For more information, visit our Benefits Page.

The In-Store Grocery Shopper initiates and completes the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes coupons and payments, and loads orders into customers' cars. They follow all bagging standards while scanning and bagging items efficiently.

The team communicates any order substitutions or issues to customers during pick-up. They ensure product quality, freshness, and order accuracy, adhering to all safety and food handling regulations.

Responsibilities include retrieving orders, maintaining organization, reporting discrepancies, inspecting equipment, and supporting new team members. The role requires the ability to work in a fast-paced environment, manage conflicts calmly, and act with honesty and integrity. Support for customers with minors, special needs, or seniors is also essential.

This position requires performing essential functions with or without reasonable accommodations.