Online Grocery Pick-Up Clerk

Kroger in; Morgantown (WV); On-site; USD 28,000 - 38,000; Part time

Job summary

Join a leading grocery chain as an Online Grocery Pick-Up Clerk. In this vital role, you'll gather products for online orders, ensuring quality while providing excellent customer service. Ideal for those passionate about food and community, with opportunities for growth and support.

Benefits

Healthcare options

Flexible scheduling

Tuition reimbursement

Associate discounts

Qualifications

• Ability to work in a fast-paced environment.
• Manage conflicts professionally.
• Support customers with special needs.

Responsibilities

• Select and gather products for online customer orders.
• Assemble orders and process payments.
• Ensure order accuracy and quality.

Skills

Customer service

Conflict management

Organization

Integrity

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars during pickup. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a shared passion for food and people, aiming to "Feed the Human Spirit." We innovate continuously to create exceptional experiences for customers, communities, and colleagues, with food at the center.

We value our people. That's why we strive to provide the ingredients for your success at work and in life. We support your growth with value and care, helping to feed your future. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• A wide range of healthcare options, including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling for full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more details, please visit our Benefits Page!

As an In-Store Grocery Shopper, you will initiate and complete the selection process for online customer orders. The Online Grocery Pick-Up team is responsible for assembling orders, processing payments, and delivering orders to customers' cars. You will scan and bag items following standards, communicate substitutions or issues to customers, and ensure order accuracy and quality.

You will also maintain organization and cleanliness, follow safety procedures, and adhere to policies for substitutions and temperature controls. Additional duties include inspecting equipment, assisting in training new team members, and performing opening and closing procedures. The role requires the ability to work in a fast-paced environment, manage conflicts professionally, and act with integrity. Support for customers with special needs and older adults is also part of the role.