Online Grocery Pick-Up Clerk

Kroger in; Danville (KY); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading grocery store as an Online Grocery Pick-Up Clerk, where you'll select and gather products for online orders, ensuring quality and freshness while providing excellent customer service. This role offers flexible scheduling and opportunities for growth within a supportive environment.

Benefits

Healthcare Coverage

Flexible Scheduling

Tuition Reimbursement

Employee Discounts

Qualifications

• Caring, purpose-driven, and eager to learn.

Responsibilities

• Select and gather products for online orders.
• Assemble orders and deliver them to customers' cars.
• Follow food safety laws and company policies.

Skills

Customer Service

Attention to Detail

Teamwork

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, focusing on freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We innovate continuously to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

We value people. That's why we aim to provide ingredients for your success at work and in life. We support your growth with the care and resources you need. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're looking for a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

The Kroger Family offers comprehensive benefits supporting your well-being, including Physical, Emotional, Financial, and more. Our offerings include:

• Extensive healthcare coverage—medical, dental, vision, and prescriptions—via company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles, with paid time off, including holidays and sick leave based on eligibility and tenure.
• Emotional and financial support, including free counseling through our Employee Assistance Program and confidential financial coaching with Goldman Sachs Ayco.
• Associate discounts on a wide range of products, from food to travel and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career paths.

For more details about benefits and eligibility, please visit our Benefits Page!

Job Responsibilities:

• Initiate and complete selection process for customers' online orders.
• Assemble orders, process coupons and payments, and deliver and load orders into customers' cars.
• Scan and bag orders, adhering to bagging standards.
• Communicate substitutions or exceptions to customers at pick-up.
• Ensure customer expectations for ease of shopping, variety, freshness, and cleanliness are met or exceeded.
• Follow all food safety laws, procedures, and company policies.
• Store products in optimal temperature zones, ensuring quality and freshness.
• Follow directions carefully, including notes on orders.
• Maintain organization and cleanliness of staging areas and equipment.
• Report discrepancies and equipment issues promptly.
• Perform opening and closing procedures as required.
• Assist in training new team members.
• Meet or exceed productivity standards.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and act with honesty and integrity.
• Follow directions and seek assistance when needed.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodations.