Online Grocery Fulfillment Manager

Hy-Vee; Oregon (WI); On-site; USD 21,000 - 32,000; Part time

Job summary

Hy-Vee’s Aisles Online team seeks a manager to oversee fulfillment, staffing, and scheduling for online orders and deliveries. You will coordinate personal shoppers and drivers, ensuring timely, accurate order processing and excellent customer service.

Responsibilities include supervising staff, training new hires, and maintaining compliance with safety and store policies in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Strong customer service and communication skills.
• Experience with computers, internet, and basic software.

Responsibilities

• Oversee planning, implementation, staffing and tracking for online order fulfillment and delivery.
• Maintain order fulfillment process and scheduling of personal shoppers and drivers.
• Provide prompt, friendly customer service and address customer needs.
• Monitor online orders for on-time fulfillment and train new employees.
• Schedule department staff and ensure adherence to food safety guidelines.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Effective communication

Staff coordination

Education

High school diploma or equivalent

Tools

Windows NT

Microsoft Office

Email systems

Internet Explorer / web apps

UNIX systems

POS systems

Job description

Hy-Vee’s Aisles Online team seeks a manager to oversee fulfillment, staffing, and scheduling for online orders and deliveries. You will coordinate personal shoppers and drivers, ensuring timely, accurate order processing and excellent customer service.

Responsibilities include supervising staff, training new hires, and maintaining compliance with safety and store policies in a fast-paced retail environment.