Aisles Online Fulfillment Manager

Hy-Vee; Cedar Rapids (IA); On-site; USD 22,000 - 36,000; Full time

Job summary

Hy-Vee is looking for an Aisles Online Manager to lead the Aisles Online team and oversee the online shopping fulfillment process. You will ensure orders are picked, packed, and delivered on time, while guiding staff and maintaining high service standards.

The role emphasizes strong leadership, training, and adherence to food safety and company policies in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred
• Strong computer and internet skills required

Responsibilities

• Deliver outstanding customer service and resolve issues promptly.
• Oversee online order fulfillment from start to finish.
• Recruit, train, schedule, and develop department employees.
• Provide ongoing education on new policies and procedures.
• Ensure food safety guidelines are followed.
• Instruct, assign, and review the work of others.
• Recommend employee discipline when needed.
• Answer phones and emails promptly with friendly service.
• Follow Hy-Vee dress code and department guidelines.
• Assist with other tasks or special projects as they arise.

Skills

Leadership

Customer service

Communication

Problem solving

Organizational skills

Computer skills

Team development

Education

High school diploma or equivalent preferred

Job description

Hy-Vee is looking for an Aisles Online Manager to lead the Aisles Online team and oversee the online shopping fulfillment process. You will ensure orders are picked, packed, and delivered on time, while guiding staff and maintaining high service standards.

The role emphasizes strong leadership, training, and adherence to food safety and company policies in a fast-paced retail environment.