Online Fulfillment Manager

Hy-Vee Inc; Alabama; On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Benefits

Job summary

Hy-Vee Inc. is seeking an Aisles Online Manager to oversee the planning, staffing, and execution of online order fulfillment and delivery for the store. You will schedule personal shoppers and drivers, ensure accurate order processing, and maintain high customer service standards.

The role emphasizes strong communication, team leadership, training, and adherence to company policies while supporting Hy-Vee’s online shopping platform.

Qualifications

• High school diploma or equivalent preferred.
• Must be skilled in the computer as well as the internet.
• Good verbal and written communication skills.
• Strong interpersonal skills; ability to relate to and interact with people.
• Ability to identify problems, develop and execute solutions.

Responsibilities

• Oversees planning, implementation, staffing, and tracking for online store fulfillment and delivery.
• Maintains order fulfillment process and scheduling of personal shoppers and delivery drivers.
• Provides prompt, efficient and friendly customer service in all interactions.
• Monitors online orders to ensure on-time fulfillment and customer satisfaction.
• Trains new employees and schedules department staff.
• Ensures food safety guidelines and proper product temperatures where applicable.

Skills

Customer service

Communication

Staffing

Scheduling

Training

POS systems

Microsoft Office

Education

High school diploma

Tools

POS systems

Microsoft Office

Job description

Hy-Vee Inc. is seeking an Aisles Online Manager to oversee the planning, staffing, and execution of online order fulfillment and delivery for the store. You will schedule personal shoppers and drivers, ensure accurate order processing, and maintain high customer service standards.

The role emphasizes strong communication, team leadership, training, and adherence to company policies while supporting Hy-Vee’s online shopping platform.