Aisles Online Fulfillment Lead

Hyvee.io; Des Moines (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Hy-Vee is seeking an Aisles Online Manager to oversee the planning, staffing, and day-to-day operations of the store's online shopping fulfillment. You will ensure orders are picked, packed, and delivered on time while leading and developing a dedicated team.

Deliver outstanding customer service and maintain high standards for food safety and order accuracy in a fast-paced retail environment. Strong organization and leadership skills are essential.

Qualifications

• High school diploma or equivalent preferred.
• Strong computer and internet skills required.
• Experience leading a team in a fast-paced retail environment is a plus.
• Commitment to delivering an outstanding customer and team experience.

Responsibilities

• Oversee order fulfillment from start to finish, ensuring on-time completion.
• Recruit, train, and develop department staff for high performance.
• Provide ongoing education on policies, procedures, and best practices.
• Resolve customer service issues promptly and professionally.
• Follow safety guidelines and maintain proper product temperatures during fulfillment.
• Coordinate activities and address employee concerns as needed.

Skills

Commitment to service

Leadership

Clear communication

Problem solving

Computer proficiency

Organization

Confidential data handling

Education

High school diploma or equivalent

Tools

Word processing

Spreadsheet

Email clients

POS systems

Job description

Hy-Vee is seeking an Aisles Online Manager to oversee the planning, staffing, and day-to-day operations of the store's online shopping fulfillment. You will ensure orders are picked, packed, and delivered on time while leading and developing a dedicated team.

Deliver outstanding customer service and maintain high standards for food safety and order accuracy in a fast-paced retail environment. Strong organization and leadership skills are essential.