Online Fulfillment Manager — Aisles Team Lead

Hy-Vee; Minnesota; On-site; USD 21,000 - 27,000; Full time

Job summary

Hy-Vee is seeking an Aisles Online Manager to supervise the store's online shopping fulfillment, ensuring orders are picked, packed, and delivered on time. You’ll lead a team, resolve customer issues, and implement process improvements to enhance the online shopping experience.

The role emphasizes strong organizational skills, staff development, and adherence to safety standards in a fast-paced retail environment. Aisles Online leadership is key to maintaining Hy-Vee’s service-driven culture.

Qualifications

• High school diploma or equivalent preferred.
• Strong computer and internet skills.
• Experience in fast-paced retail environment preferred.

Responsibilities

• Provide outstanding customer service and resolve issues.
• Oversee order fulfillment from start to finish.
• Recruit, train, schedule, and develop department staff.
• Ensure food safety guidelines followed.
• Answer phones and emails promptly.
• Follow dress code and company guidelines.

Skills

Customer service

Leadership

Staffing & scheduling

Communication

Organizational skills

Computer skills

Education

High school diploma or equivalent

Tools

Word processing

Spreadsheets

Email applications

Job description

Hy-Vee is seeking an Aisles Online Manager to supervise the store's online shopping fulfillment, ensuring orders are picked, packed, and delivered on time. You’ll lead a team, resolve customer issues, and implement process improvements to enhance the online shopping experience.

The role emphasizes strong organizational skills, staff development, and adherence to safety standards in a fast-paced retail environment. Aisles Online leadership is key to maintaining Hy-Vee’s service-driven culture.