Aisles Online Fulfillment Lead

Hy-Vee Inc; Omaha (NE); On-site; USD 28,000 - 41,000; Full time

Job summary

Hy-Vee Inc in Omaha is seeking an Aisles Online Manager to oversee planning, staffing, and day-to-day operations of the store's online shopping fulfillment, ensuring orders are picked, packed, and delivered on time.

You will lead and develop your team, resolve customer service issues, and seek improvements to the online shopping experience. This hourly role supports Hy-Vee's mission of friendly, helpful service.

Qualifications

• High school diploma or equivalent preferred.
• Strong computer and internet skills required.

Responsibilities

• Deliver outstanding customer service by greeting customers warmly and addressing their needs.
• Oversee online order fulfillment from start to finish to ensure on-time delivery.
• Recruit, train, and develop department employees to maintain a high-performing team.
• Provide ongoing education on new policies and practices.
• Follow food safety guidelines and maintain proper temperatures during fulfillment.
• Coordinate tasks and address employee concerns as needed.

Skills

Customer service

Leadership

Communication

Organization

Tech savvy

Education

High school diploma or equivalent

Job description

Hy-Vee Inc in Omaha is seeking an Aisles Online Manager to oversee planning, staffing, and day-to-day operations of the store's online shopping fulfillment, ensuring orders are picked, packed, and delivered on time.

You will lead and develop your team, resolve customer service issues, and seek improvements to the online shopping experience. This hourly role supports Hy-Vee's mission of friendly, helpful service.