Oncology Scheduling & Patient Care Coordinator

Tennessee Oncology; Murfreesboro (TN); Presencial; USD 25.000 - 33.000; Jornada completa

Descripción de la vacante

The Scheduling Coordinator position at Tennessee Oncology is responsible for advanced scheduling of patient appointments, including internal and external referrals, radiology and procedures. The role requires coordinating needs across multiple clinics to improve scheduling and report efficiency.

Responsibilities include answering calls, guiding patients, and managing EHR data. Ideal candidates have EMR experience, strong communication, and a background in fast-paced medical office environments,

Formación

• High school graduate or GED.
• Electronic Medical Records experience strongly preferred.
• 2 years of previous professional office experience with customer service experience required.
• Experience with electronic medical scheduling preferred.
• Knowledge of medical terminology preferred.
• Strong computer skills including Windows file management and MS Office, and e-mail experience.
• Good verbal, listening, and written communication skills.
• Ability to work productively and effectively in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Excellent customer service skills.

Responsabilidades

• Answers the telephones and greets patients in a courteous, efficient manner.
• Routes calls/messages to appropriate discipline/department.
• Schedules patient appointments, including internal and external referrals, radiology, and procedures.
• Produces daily reports to identify patients with unscheduled orders.
• Maintains communication with pre-certification team for urgent cases and denial/peer to peer requests.
• Maintains confidentiality of patient information.
• Follows SOPs for external follow ups.
• Travels to clinics when necessary.

Conocimientos

Customer service

Communication skills

Organization

MS Office

Educación

High school diploma or GED

2 years of professional office experience

EMR experience preferred

Medical terminology knowledge

Herramientas

Electronic Medical Records

Descripción del empleo

The Scheduling Coordinator position at Tennessee Oncology is responsible for advanced scheduling of patient appointments, including internal and external referrals, radiology and procedures. The role requires coordinating needs across multiple clinics to improve scheduling and report efficiency.

Responsibilities include answering calls, guiding patients, and managing EHR data. Ideal candidates have EMR experience, strong communication, and a background in fast-paced medical office environments,