Oncology Scheduling Specialist

OneOncology, LLC; Murfreesboro (TN); Presencial; USD 36.000 - 52.000; Jornada completa

Descripción de la vacante

Tennessee Oncology is seeking a Scheduling Coordinator to manage complex patient appointment scheduling across clinics, including chemotherapy plans and referrals. You will handle phone calls, portal communications, and documentation within the EHR, ensuring accuracy and timely coordination.

The role requires strong organizational skills, two years of office experience, and familiarity with EMR systems and MS Office. You will support multiple clinics and travel to locations as needed.

Formación

• High school diploma or GED is required.
• 2 years of professional office experience with customer service is required.
• Electronic Medical Records experience strongly preferred.
• Strong communication and excellent customer service skills.
• Proficiency with MS Office and email; good organizational skills.

Responsabilidades

• Answer telephones and greet patients courteously and efficiently.
• Schedule patient appointments, including internal and external referrals and radiology, procedures, and hospital admits.
• Enter scheduling details into the EHR and ensure patients are not missed.
• Run daily reports to identify unscheduled orders and follow up on appointments.
• Coordinate with pre-certification team for urgent cases and responsive to portal requests.
• Maintain patient confidentiality and adhere to clinic SOPs.

Conocimientos

Customer service

Communication

Organization

MS Office

EMR systems

Educación

High school diploma or GED

Herramientas

EMR systems

Descripción del empleo

Tennessee Oncology is seeking a Scheduling Coordinator to manage complex patient appointment scheduling across clinics, including chemotherapy plans and referrals. You will handle phone calls, portal communications, and documentation within the EHR, ensuring accuracy and timely coordination.

The role requires strong organizational skills, two years of office experience, and familiarity with EMR systems and MS Office. You will support multiple clinics and travel to locations as needed.