Oncology Scheduler & Patient Care Liaison

The US Oncology Network; Nashville (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

PTO

Company-paid Short-term Disability

Company-paid Long-term Disability

401k with company contribution

Wellness program

Employee Assistance Program

Discount Program

Free Parking

Career Growth and Development

Supportive Team and Resources

Job summary

SCRI Oncology Partners in Nashville, TN, seeks an organized Scheduler to coordinate patient appointments, diagnostic tests, and inquiries. The role operates under general supervision, routing questions to the right personnel and supporting the medical team in scheduling and front-office tasks.

The ideal candidate has 2–5 years of medical office experience, a solid grasp of medical terminology and coding, and strong communication skills. MS Office proficiency is required.

Qualifications

• High school diploma or equivalent.
• At least 2–5 years office experience, preferably in a medical office.
• Knowledge of medical terminology and coding required.
• Excellent communication skills, written and verbal; proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Answers all incoming inquiries; assess needs and direct to appropriate personnel.
• Schedules external referrals and returns in the computer system; notifies clinic personnel of changes.
• Obtains and enters authorization and correspondence related to referrals in EMR.
• Maintains the primary office scheduling template for physician meetings, satellite schedule, rounding, and call coverage.
• Arranges for patients to have financial counseling as needed.
• Protects patient confidentiality and follows policies to support front office efficiency.
• Prepares correspondence, memos, forms, and other typing as requested by supervisor.
• May provide guidance to junior staff and communicate about surgeries or tests scheduled.

Skills

Office experience

Medical terminology

Coding

Communication skills

Microsoft Office

Education

High school diploma

Tools

Microsoft Office Suite

Job description

SCRI Oncology Partners in Nashville, TN, seeks an organized Scheduler to coordinate patient appointments, diagnostic tests, and inquiries. The role operates under general supervision, routing questions to the right personnel and supporting the medical team in scheduling and front-office tasks.

The ideal candidate has 2–5 years of medical office experience, a solid grasp of medical terminology and coding, and strong communication skills. MS Office proficiency is required.