Oncology/Hematology Clinic Patient Service Rep — Multi-Clinic

Hugh Chatham Health, Inc.; Milwaukee (WI); Sur place; USD 29 000 - 43 000; Plein temps

Résumé du poste

Aurora Medical Group, part of Advocate Health, is seeking a Patient Service Representative to support oncology/hematology scheduling and patient contact. The role emphasizes compassionate service, accurate data entry, and coordination across multiple clinic locations in the greater Milwaukee area.

Responsibilities include greeting patients, scheduling, registration, billing assistance, and maintaining medical records while ensuring a smooth patient experience in a fast-paced ambulatory setting.

Qualifications

• Typically requires 1 year of customer service experience including scheduling, registration and reception duties.
• Ability to handle difficult callers/patients with professionalism.
• Strong communication skills and attention to detail are essential.

Responsabilités

• Provide efficient, high‑quality patient services for appointments, tests and inquiries.
• Enter accurate billing information at time of service and assist with follow‑ups.
• Maintain accurate medical records and support clinic operations.

Connaissances

Customer service

Scheduling

Registration

Communication

Formation

High school diploma or equivalent

Outils

Microsoft Office

Description du poste

Aurora Medical Group, part of Advocate Health, is seeking a Patient Service Representative to support oncology/hematology scheduling and patient contact. The role emphasizes compassionate service, accurate data entry, and coordination across multiple clinic locations in the greater Milwaukee area.

Responsibilities include greeting patients, scheduling, registration, billing assistance, and maintaining medical records while ensuring a smooth patient experience in a fast-paced ambulatory setting.